A customer can come from any channel Facebook, Apple, Webchat, Whatsapp, Twitter and the traditional ones like call and sms
Easiest form of Conversation
The Bots, FAQ’s, Articles and help them reach their exact answer instantly and if they can’t the human interface is ready to back it up.
Razor Sharp Personalization
A chat support backend needs all tools at their disposal to initiate, get back and help customers in whatever channels the customer may be.
Get started with these steps
Customer care Chat(AI Voice, SMS enabled), Helpdesk, CRM in one pack with integrations and automation. Our Customer care AI will make customers easily fall in love with your service. We will do the complete automation heavy lifting.
Quickly implement the different channels(voice, chat, sms, mail) and ways(human, bot) you want to handle a customer
Give clear understanding to customer about ways to reach with minimum effort for each issue.
Reach them to get the job done and notify them for extras.
Making sure that it works even when nobody else is working. Customer support is about one-notch up.